Get In Touch
Head Office
Annualtravelinsurance.com
Suite 11, 5th Floor,
No.2 Stemple Exchange,
Blanchardstown Corporate Park,
Dublin 15, D15 E4FN
Complaints
If you have a complaint about the sale of your policy or our website, please contact us at customercomplaints@blueinsurance.ie
We will do our best to resolve your complaint within 40 business days of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter with the Financial Ombudsman Service (https://www.fspo.ie/).
If you purchased your policy online, you will also be able to use the EC On-line Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr who will notify the FSPO on your behalf.
Our full Complaints Procedure is available on request. For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.